At Faaya we strive to ensure that every transaction you conduct with us is in a safe and secure environment. For more information, please review the FAQs as below:
Absolutely. Shopping with Faaya Gifting is completely safe. Transactions are via the payment gateway RazorPay which is PCI DSS and ISO:27001 compliant. PCI stands for Payment Card Industry and RazorPay complies with the global information security standards defined for organisations, which handle cardholder information. Be assured that your card or account information is encrypted as it travels over the Internet, making it well and truly safe.
Faayagifting.com does not collect or store your account information at all. Your transaction is authorised at multiple points, first by RazorPay and subsequently by Visa/Mastercard/ American Express/Banks directly without any information passing through us. However we monitor and review transactions on an on-going basis, to identify potentially fraudulent situations and take immediate corrective steps to mitigate/limit any damage caused/likely to be caused from the same.
Transactions could fail because of multiple reasons. Please check if:
All prices are in inclusive of all taxes and our invoice will show all taxes separately. GST number can only be added on personalised gifting orders.